Process Serving

Process Serving Services – Court-Compliant and Jurisdiction-Specific

ACS Debt Collection delivers professional process serving services that comply strictly with court rules, procedural requirements, and legislative obligations applicable to each jurisdiction.

From the outset, our services prioritise speed, accuracy, and procedural correctness. As a result, documents are served correctly the first time and remain legally defensible.

To support this, ACS uses advanced information technology systems to manage assignments end-to-end across the full service lifecycle. Consequently, clients receive real-time tracking, verified status updates, and accurate reporting aligned with both court and client requirements.

Compliance With Court and Jurisdictional Service Rules

ACS coordinates process serving through a local, national, and international network of approved agents. Importantly, we select and brief each agent based on the specific court, tribunal, or jurisdiction involved.

All agents engaged by ACS:

Are trained in the service rules applicable to the relevant court, including:

  • Local, District, Supreme, Federal, and Magistrates’ Courts
  • Tribunal and statutory service requirements

In addition, agents understand jurisdiction-specific requirements relating to:

  • Personal service
  • Substituted service
  • Prescribed timeframes and service windows
  • Proof of service and affidavit requirements

Furthermore, all agents hold the required licences, registrations, and insurances.

As a result, ACS executes service in accordance with the Uniform Civil Procedure Rules, court practice notes, and applicable legislation.

Proof of Service and Reporting

ACS ensures that all service outcomes are fully documented, accurate, and verifiable.

Where required, our reporting includes:

  • Time and date of service
  • Method of service
  • Location and jurisdiction
  • Agent identity and authority
  • Affidavits or certificates of service compliant with court requirements

Accordingly, this documentation supports court filing, enforcement action, and audit review with confidence.

Governance, Quality Control and Risk Management

ACS maintains robust governance and quality control frameworks to ensure all process serving activity meets legal, procedural, and ethical standards.

These controls include:

  • Verification of court authority and service instructions
  • Jurisdiction-specific allocation of qualified agents
  • Ongoing oversight of agent conduct and performance
  • Compliance with applicable State and Commonwealth legislation

Through this structured approach, ACS delivers court-compliant service, reduced procedural risk, and defensible outcomes.

Important Disclosure – Process Serving

ACS Debt Collection coordinates process serving services only in accordance with valid court rules, statutory authority, and client instructions.

Accordingly, ACS does not authorise or condone improper service, misrepresentation, or any service activity outside prescribed legal procedures.